How to Fix Facebook Black Screen on iPhone/Android/Browser

Being a regular Facebook user, you could have encountered annoying technical hiccups, including the black screen issue. It usually happens when you are seeking to communicate with others, update, or have a look at what others have posted. This mistake can disrupt your experience and render this platform useless.

The most common reasons are out-of-date application, weak network connection, or faulty browser cookie preferences. In this guide, we'll walk you through the best practical solutions to fix the Facebook black screen issue and restore uninterrupted access.

Part 1. Why Is My Facebook Screen Black? [Main Causes]

The Facebook video black screen can be caused by the following reasons, explaining why you’re unable to access the application:

• App Glitches: Occasionally, the app gets stuck or hangs for technical reasons, and the screen goes black.
• Old Facebook Version: If you have an outdated Facebook app version, it will not work and will not play your videos on your iOS/Android devices.
• Corrupted App Cache: This is where certain apps store some files as cache to make the app run faster, but sometimes they may corrupt it, which causes the black screen on Facebook.
• Malfunctioning Extension: The user can have several extensions or add-ons to their browser, which can block Facebook so it does not load correctly, leaving the user with a black screen.
• Account-Specific Issues: There are times when Facebook’s server acts up, leading to the screen going black.

Part 2. Fixing Black Screen Facebook Error on iPhone & Android

Considering the various primary reasons why your Facebook screen is turning black, let’s explore the various solutions in the following:

Way 1. Close and Restart the Facebook App

The easiest way to resolve a black screen on Facebook is by closing and opening the app again. Many times, the app gets stuck because of small bugs or memory issues, so restarting it would be a start. This refreshes the app’s processes and clears out temporary glitches that may be causing loading problems. To execute this method, read through the following instructions:

For Android

First, swipe up the Android screen, and swipe up the opened Facebook app to close it, which you can reopen after a while.

For iPhone

Access the Facebook app by swiping up the iPhone screen, and swipe up with your finger to close the app.

Way 2. Update/Reinstall the Latest Version of Facebook

The second way to fix the Facebook video black screen is to reinstall the program to the latest version. This will uninstall the current app and then reinstall it, effectively replacing any corrupted files that may be the cause of the issue. Now, we will see how to run these steps and install the latest version of Facebook on your mobile:

For Android

Step 1. Open the “Play Store,” tap the profile pic, and choose the “Manage Apps & Devices” option.

Step 2. After that, press "Update Available" and hit the “Update” button next to the “Facebook” app. Now, if the problem isn’t resolved, uninstall the app, and from the store, reinstall it.

For iPhone

Go to the App Store, search “Facebook,” and tap the “Update” button if available. So, if the issue is not solved, uninstall the app, and tap the “Reinstall” icon.

Way 3. Update Your iOS or Android Version

Users should update their phone's operating system and install the latest software version, as it causes problems. New OS versions provide new improvements and fixes that keep apps running properly. Since apps like Facebook depend on the OS for many functions, having an outdated system can cause glitches, including black screens. The steps to help you update and resolve the blank screen on Facebook are given below:

For Android

After opening the “Settings” app on your Android, hit the “System” option, access the “System Update” choice, and choose any of the updating options.

For iPhone

Go to the Settings of your iPhone, choose the “General” option, and tap the “Software Update” on the next screen. In case there is an update available, tap on the “Update Now” button.

Way 4. Clear Facebook App Cache (Android)

On all Android devices, there are cached files that hold some temporary data to make an application faster, but they may be corrupted over time. In this instance, clearing them will delete these malicious files. In the following, you can find the comprehensive steps on how to clear app cache:

Step 1. Open "Settings,” go to the "Apps & Notifications" option within the "Recently Opened Apps" category, and tap on “Facebook.”

Step 2. After that, tap the “Storage” option and hit the “Clear Cache” button to remove any unnecessary cache.

Way 5. Factory Reset Your iPhone/Android (Last Resort)

In case none of the above steps resolve the problem, it may indicate a more fundamental software problem. You may attempt to factory reset the device, which brings the device to its original state, removing software conflicts. This is a last resort that users should consider after backing up essential data. To fix the Facebook video black screen error, read the given instructions:

For Android

From the “System” screen, open “Reset Options,” choose the “Factory Data Reset” option, and hit “Reset Phone” to fix the black screen issue.

For iPhone

In the “Settings” application, access “General > Transfer or Reset iPhone,” and tap the “Erase All Content and Settings” option. As you start, press the “Continue” button to put your iPhone in the factory reset state.

Part 3. What If the Facebook Black Screen Error Happens on a PC Browser?

The following methods will help you understand and solve the Facebook screen is black problem with easy steps:

Solution 1. Refresh and Re-login

At times, reloading the Facebook page can resolve temporary glitches or stuck scripts that were resulting in the black screen problem. Therefore, logging in and out of your account will reset the session and fix any account connection issues. It also restarts the server and unlinks any stuck processes associated with the login. So, let's learn how to refresh and re-login into Facebook with these steps:

Step 1. Open the Facebook page using any browser, like Chrome, and if the screen is dark and not working, click the “Refresh” icon at the top.

Step 2. Next, you have to access the “Profile” menu and hit the “Log Out” option.

Step 3. Once logged out, press your profile under the “Recent Logins” section, type the password, and click “Log in.”

Solution 2. Disable Browser Extensions

These programs offer extra features such as ad blockers, security programs, or other types of features. If you use these extensions, they may cause black screen problems. These extensions have a tendency to slow down Facebook. Therefore, disabling them helps identify if one of these tools restores Facebook's proper function. You can go through the following steps and learn how to disable extensions and fix the Facebook screen that is black:

Step 1. Go to your browser's “Profile” icon, and select the “Settings” option from the drop-down menu.

Step 2. On the settings window, choose to open “Extensions” from the left-side panel.

Step 3. Afterward, toggle off the unnecessary extensions like Ad Blocker and more.

Solution 3. Clear Browser Cookies & Cache

In any browser, cookies and cache are temporary files that make websites load faster. However, outdated or corrupted files can confuse Facebook's loading, leading to black screen errors. One way to resolve the blank screen on Facebook issue is to clear these stored files and refresh your browser data. Now, follow these easy steps and bring back Facebook functioning:

Step 1. On the Chrome “Settings” window, access the “Privacy and Security” tab, and choose “Delete Browsing Data.”

Step 2. When the “Delete Browsing Data” window opens, check the “Cookies and Other Site Data” and “Cache Images and Files” options and press the “Delete Data” button.

Solution 4. Reset Browser Settings

If you reset the browser settings, all the changes that you have made are reset to their original state. This includes your search engines, privacy settings, and site permissions that can interfere with the loading screen. Moreover, such incorrect settings or configuration changes can cause Facebook to malfunction. Now, resolving this issue is a seamless job when you follow the given steps:

Step 1. Navigate to the “Reset Settings” tab from Chrome, and press the “Restore Settings to Their Original Defaults” option in the “Reset Settings” tab.

Step 2. Next, click the “Reset Settings” button when a small dialogue box appears to see if the problem is resolved or not.

Solution 5. Contact Facebook Support (Last Resort)

As a last resort, contacting Facebook Support is the last solution to resolve the Facebook video black screen problem. They can check if the issue is on your account, server problems, or bugs that need to be eliminated. Furthermore, this option is for users who have exhausted all troubleshooting on their own and require help directly from Facebook's team.

Part 4. Facebook Video Black Screen While Playing? Repair & Re-upload

Say, you uploaded your video on Facebook, excited to share it with your friends, but the video goes black while the audio seems fine. This annoying black screen Facebook issue happens due to video corruption, encoding error, or an interrupted uploading session. You might have also experienced an unstable internet connection during the upload, causing incomplete data to be sent to the servers.

The best way to deal with this issue is to repair the corrupted video before re-uploading it. A professional tool like Repairit Video Repair makes this process simple and efficient. It supports a wide range of video formats and ensures that your original quality is preserved, so you don’t need to worry about losing clarity or detail.

With its user-friendly interface, anyone can repair damaged videos without technical skills. Once repaired, you can safely re-upload your video to Facebook and eliminate the risk of the black screen error.

Key Features

• Batch Repair: Fix multiple Facebook videos at the same time, regardless of size or format.
• AI-Powered Enhancement: Improve clarity, restore colors, and enhance playback quality for a better viewing experience.
• Stability Fix: Automatically detect and correct issues that cause jittery or unstable playback.

By addressing the root causes of the black screen Facebook video issue, you can make sure your uploads play smoothly and deliver the impact you originally intended.

Step 1. Once the software’s main interface is open, click the “Video Repair” tab and press the “Start” button. On the next screen, hit the “+ Add” button to import the black Facebook videos.

Step 2. Next, review the various details of the Facebook videos and hit the “Repair” button to start the AI-based repair.

Step 3. When the videos are restored to their original content and quality, press “Preview” and later the “Save” button to export them to your computer.

Conclusion

In the end, this article demonstrated the various reasons behind the black screen Facebook error. Users looked at the most efficient solutions and methods to resolve the black screen without losing the video quality. Moreover, Repairit is your best bet, as it uses AI technology to restore the most corrupt and black Facebook offline videos with efficiency and 99.5% restoration.