How to Fix Black Screen When Playing Videos on Windows 10/11

Windows 10 is notorious for facing the issue of the black screen while videos are played. To resolve the black screen issue when playing videos on windows 10, you need to have a mechanized approach. It means that you need to apply different solutions to get the problem resolved like a pro.

Part 1: Overview of the Black Screen Video Problem

The black screen issue is one of the most faced. The window 10 users generally are the victims of the issue. To resolve the issue completely, one should know the difference between a black screen and a video black screen.

Windows Black Screen VS Video Black Screen

There is a difference between the terms. To resolve the issue completely, you should know the type of issue to implement the proper solution.

  • Windows black screen is related to the core functionality of the windows. It has to do something with the directory files. When it comes to the video black screen, it is software related error and should be treated as such.

  • The windows black screen error can easily be resolved by using the built-in Windows functionality. It does not apply to video black screen as some issues are related to the video itself.

  • The windows black screen issue also differs in terms of hardware. It is most of the time related to the hardware. It is mostly related to the software as the video, in such cases, malfunctions when it comes to video black screen.

  • The windows black screen also has a different hierarchy as the update of windows is required for this issue. The video black screen error has a different approach to the system. It means that the issue should be treated as a software problem instead of a system.

What Causes Black Screen When Playing Videos?

The corrupted file is the main reason that the windows screen turns black. A variety of factors can cause the issue. This includes header issues, video file transfer errors, issues with the video's codecs, and the list goes on. Some other reasons are:

  • The video file has not been downloaded properly.

  • The video file has not been copied properly.

  • The windows black screen issue also differs in terms of hardware. It is most of the time related to the hardware. It is mostly related to the software as the video, in such cases, malfunctions when it comes to video black screen.

  • The file in question has been affected by malware.

What Causes Video Black Screen?

The error can be caused by any of the reasons as follows:

  • An update of Windows 10 to Windows 11.

  • The video player used to play the video is corrupted.

  • The display adapter of your computer has malfunctioned.

  • An external device is causing the problem.

To resolve the error, it is advised to disconnect all the external devices and restart your system. In most cases, it will solve the issue completely.

Part 2: How to Fix Computer Black Screen When Playing Videos

Many solutions can be applied to make sure that the error is resolved. In this section, all such fixtures will be discussed in detail.

The most generic process that you can use to get the work done is mentioned below. It is advised to, first of all, apply this process and all others afterward.

  • If the computer is stuck, you need to press CTRL + ALT + DEL to access the main screen. Restart the PC from there.

  • The video file has not been copied properly.

  • Unplug all the USB devices, which will check that if any external device is responsible.

  • Unplug all the cables if the above steps do not work. Plug once again, and in most cases, the issue will be resolved.

Below are some important solutions that should be applied to ensure that the black screen error is resolved completely.

Correct Display Selection: It can be done by pressing the Windows + P keys simultaneously. The windows will select the display style you want, resolving the issue in full.

black screen video

Update Display Drivers: It is also another simple process that will get your issue resolved. Head over to Start > Device Manager > Right-click to update the driver.

update your display drive

Update Windows: Updating Windows means that every component has been updated as well. To do this you need to open settings > Update & Security > Windows Update > Check for Updates.

update the windows

Graphics Driver Installation: If the graphic driver has malfunctioned, then the driver must be reinstalled. The three major companies are NVIDIA, AMD, and Intel. The graphic driver can be installed from their respective website.

install graphics driver again

Check the Installations: If the graphic and the display drivers are not installed properly, you will face the issue. Head over to Start > Device Manager > Right Click and go to the properties. Take a look at the version number and the installation date to ensure that the latest version is being run.

check the installations

If the above mention solutions do not work, then there is a probability that the hardware has undergone some problem. Taking the system to the manufacturer is the solution in this regard. The above-mentioned are all the software-related solutions. Professionals can only apply hardware-related solutions, so seek their assistance.

Wondershare Repairit Video Repair

As mentioned before the video corruption is one of the main reasons for the black windows screen. You can get rid of the video file corruption through this program.

It is one of the best and most advanced programs to fix video black screen errors.

  • The program is compatible with the formats such as MOV, MP4, M4V, M2TS, MKV, MTS, 3GP, AVI, FLV and the list goes on.

  • Irrespective of the cause of the video corruption, this program ensures that the work is done with perfection. It deletes the errors.

  • The interface is highly intuitive and makes sure that the non-tech users also operate the program with ease and perfection.

  • There are 2 fixing modes of the program. The quick feature allows us to repair the files instantly, and for in-depth scanning, the advanced mode is used.

  • You can export the file once it has been reviewed. It will let you know whether or not the file has been fixed correctly.

The steps which you need to follow are mentioned below.

Step1 File Import

Click the "Add" button on the main interface to add the files that need repair to the program.

add black screen videos

Step2 Access the File Info

The next screen will allow you to access the file information. It includes size as well as the creation date.

scan videos that meets black screen when playing

Step3 Quickly Repair the File

Press the "Repair" button to initiate the process. It would help if you also previewed it to make sure that the repair is done correctly.

repair videos

Step4 Preview the Video

You must preview the video before saving it. This will allow you to see the end product in advance.

preview videos

Step5 Advanced Repair

Upload the sample video to ensure that the codecs of this file are used to repair the file. This sample file would be used as a benchmark to get the work done.

add sample videos

Step5 Saving Video

Don't use the same path as your repaired video might end up in the abyss. Use a different path to save the file and get the process complete.

save videos to new path

Part 3: How to Repair Video Black Screen When Playing Videos

Several processes can be applied to make sure that the video black screen issue is fixed completely. All the process which are mentioned below is purely computer-based. 

1. Clear Cache

The process will allow you to increase computer performance as an add-on. To make this happen, you need to right-click on the desktop and create a shortcut. Paste the command %windir%\system32\rundll32.exe advapi32.dll, ProcessIdleTasks, and save the shortcut onto the desktop. If the black screen is faced while playing videos, you need to click the file double to clear the cache, which will resolve your issue.

clear cache

2. Delete the Temporary Files

This is another process that will unload your system completely. You need to access the RUN window and type TEMP. Hit enter, and you will get access to the hidden folder. Delete the folder's contents entirely, and you will most probably resolve the black screen issue while playing videos.

delete the temporary files

3. Check for the Conflicting Apps

The apps might have been conflicting with your video player, causing the issues. To make sure that the issue is resolved, you need to restart the PC in safe mode. Press Windows + R key > Type MSConfig in the box > Select the boot tab > clear the Safe boot checkbox. Restart your PC, and you are done. This is a lesser know solution, and therefore it should be applied to get the problem fixed.

check the apps

4. Turn on the Gaming Mode

It is an important mode that uses the processor's ultimate power to get rid of your system's issues. With the ultimate power, the issue of the video black screen is resolved at times. Head over to home > settings and then turn on the gaming mode. It will allow you to maximize the processor speed, which will resolve the video black screen issue. The gaming mode has been added exclusively to windows 10, and it has been introduced to boost your PC's capability to a great extent.

turn on the gaming mode

5. Disabling Nagle's Algorithm

It is another important factor that can lead to the problem in question. It can be disabled with ease and perfection. To make this happen, you need to head over to the Start > type Regedit and then find the path as follows:


Disable the TCP with no delay and ACK frequency. It will make sure that the performance of the RAM is further boosted. This will eventually resolve your issue of a video black error screen.

disable the algorithm

Part 4: How to Prevent Black Screen When Playing Videos on Windows 10

This part will thoroughly explain the tips and tricks that can be applied to ensure that the black screen issue is resolved.

Tips to resolve windows black screen issue

  • Always make sure that the cables are well connected. In some cases, a loose cable can lead to this issue, so it is always advised to check this problem beforehand.

  • Get a good codec installer for your system. The work of such codecs is always to keep your system up to the mark.

  • Microsoft has its PC optimizer tool. It should be a permanent part of your system. Run this program often to identify the issues with the registry files

  • There may be an issue with your browser. Updating it to the latest version will make sure that your issue gets resolved. If still it is being faced, then it is advised to change the browser and check.

  • The virus or malware can be another cause of the issue. It is therefore advised to get a state-of-the-art anti-virus and get the system disinfected.

Closing Words

The black screen video problem can be faced for several reasons. The computer-based solutions are though efficient but do not take care of corrupted videos. Wondershare Repairit is the only practical solution that can get out of the trouble if your videos are corrupted due to the black screen.

Read on to find out specific solutions to repair MOV video files.

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