It is a daily habit for many people to watch online videos for entertainment or information. Sometimes, they may experience a common issue that the sound won’t work on YouTube. They are able to see the visuals, but no sound comes through. Since these situations can occur on mobile devices as well as on computers, it is very important to recognize the cause of the issue.
Multiple factors can lead to sound problems, including volume being too low or incorrect audio settings. In this article, you will learn about these factors and find out simple solutions to resolve the issue. Plus, you will explore an effective tool that can be used when there is an issue with your downloaded videos.
In this article
Part 1. 5 Common Causes of YouTube Sound Not Working Issues
Though many reasons could be responsible, you will learn about 5 common factors that cause YouTube sounds not working:
Common Causes | Description |
Low Volume | When the volume on your device is muted or turned down, you won't hear any sound while watching videos. Similarly, the sound inside the streaming app may also be set too low, so it could cause an issue. |
Browser Issues | Trying to play a video in an outdated browser may also result in such an issue. Additionally, caches and cookies may interfere with the smooth playing of a video. |
Outdated Video App | While using a mobile app that is not updated to the latest version, it may not work smoothly with new features. This can lead to sound issues, or even videos may not load at all. |
Device Audio Settings | The system sound settings can sometimes be changed accidentally or redirected to the wrong output. It may mute your entire device, and you will not hear anything, whether online or offline. |
External Devices | Your external speakers or headphones could be causing the issue, or the device might be directing sound to an output that isn’t working. |
Part 2. Fixing Audio Not Working in YouTube on Web Browsers
After knowing about the common causes for audio not working on YouTube, let us move on to some effective fixes for browsers.
Solution 1. Refresh the YouTube Page and Check for Sound
There could be some temporary glitches that can cause issues, and you can resolve them by refreshing the page. Users can simply perform this solution by clicking the refresh icon on the browser. Additionally, ensure that the video tab is not muted on your browser. These are simple instructions that you need to follow when the sound on YouTube is not working:


Solution 2. Clear Browser Cache and Cookies
Over time, browsers store temporary web data that is used to help users get quick results for repeated site visits. They can become outdated or corrupted, causing issues like audio on YouTube not working. That is why it is important to clear this temporary data to find out if they were causing the issue. You need to follow the upcoming instructions to execute this solution:
Step 1. Open your browser and click the "Three Dots" icon at the top-right. When the menu appears, select the "Delete Browsing Data" option to move forward.

Step 2. Afterward, you have to select a suitable duration of the data collection and the data types. Finally, you will need to complete the process by clicking the "Clear Data" button.

Solution 3. Update the Browser to the Latest Version
An outdated web platform can cause issues, and you will face problems like “My YouTube sound is not working.” Upgrading to the latest release helps improve performance and resolve any existing glitches. Regular enhancements ensure better functioning with websites and make the overall experience smoother. To check if there is any need to update your browser, follow the upcoming steps:
Step 1. Start by pressing the "Three Dots" icon in the top corner and select the "Help “option. Next, choose the "About Google Chrome" option from the side menu.

Step 2. Upon reaching the next screen, the browser will automatically start updating itself if any update is available. When it is completed, you will have to restart it to access the new updates.

Part 3. Resolving "My YouTube Sound is Not Working" on Mobile Devices
The fixes mentioned above were for web browsers, but you can also have the issue of sound not working on YouTube videos on your mobile device. The following easy ways will help you troubleshoot problems and give your videos a voice:
Way 1. Force Close the YouTube App
It is possible that the app may encounter temporary glitches that affect sound. When it runs for a long time without restarting, background processes start to interfere with its performance. Force closing the app can help resolve these issues as it allows a fresh start and potentially solves audio not working in YouTube issues. You need to follow the on-screen guidelines to execute this solution:
For Android
Instructions. Press and hold the "YouTube" icon on your device until options appear. Tap the "Info" icon, then choose the "Force Stop" option to complete the action.

For iPhone
Instructions. To execute this action, start by swiping up from the bottom of your screen and pausing in the middle. When the “App Switcher” menu appears, scroll through to find the “YouTube” app. Once you spot it, swipe it up, and the app will close.

Way 2. Update the YouTube App to the Latest Version
Running an older edition of a media application can cause issues of suitability with new content. Therefore, developers release new improvements that increase stability and provide better performance. When your app is not compatible, you may face problems like “My YouTube sound is not working.” Since updated versions contain fixes that resolve the concerns, follow the steps below and navigate to the update process:
For Android
Instructions. To execute this process, open the “Play Store” app and tap the “Profile” icon at the top of the screen. After this, you need to choose the “Manage Apps and Devices” option and press the “Update” button.

For iPhone
Instructions. To begin with, launch the “App Store” on your device, type “YouTube” in the search bar, and then press the “Update” button to start the procedure.

Way 3. Clear the YouTube App Cache [For Android]
The app stores temporary data to help improve the loading speed and performance. However, this information can become outdated or corrupted and lead to unexpected errors, such as audio in YouTube not working. You should remove this temporary data and refresh the app to eliminate audio playback issues. By following these instructions, you can figure out if the cache is responsible for the trouble you are going through:
Instructions. Tap and hold the "YouTube" icon for a moment, then choose the "Info" icon. On the following screen, go to the "Storage” option, then tap the "Clear Cache" option to finalize the method.

Way 4. Reboot the Smartphone to Remove Glitches
Smart devices may develop minor system errors that affect application performance, including media playback issues. Restarting the device helps refresh its system and clear temporary glitches that could interfere with sound. By acting according to the next instructions, you can restart your phone when the sound doesn't work on YouTube:
For Android
Instructions. To act upon this method, tap the “Power” button on your mobile and hold it for a few moments until the menu appears with the “Reboot” icon.

For iPhone
Instructions. To initiate, press and hold the “Power” and “Volume Up” buttons for a few seconds until you see a reboot screen. Now, you need to slide the "Power” icon to turn your device off and then restart it.

Part 4. Fixing Sound Problems in Downloaded YouTube Videos with Repairit
The methods that were discussed above were for sound not working on YouTube videos, but the issue may also arise with the downloaded videos. Repairit is a tool that can help you resolve audio track trouble, as it works on more than 20 video formats. It is the pioneer in the industry for repairing gyroscope data for GoPro sports camera videos.
Moreover, the tool synchronizes the audio and video tracks while restoring the audio to ensure you have a good viewing experience. It has a massive sample library that can accurately identify the characteristics of damaged videos. This video repair toolkit also has an online version for those who want to avoid downloading the program.
Key Features

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Repair damaged videos with all levels of corruption, such as video not playing, video no sound, out-of-sync video or audio, playback errors, header corruption, flickering video, missing video codec, etc.
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Repair full HD, 4K, and 8K videos and support 20+ popular formats, including MOV, MP4, M2TS, MDT, RSV, WMV, MPEG, DAT, etc.
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Repair damaged or corrupted videos caused by video compression, system crashes, video format changes, etc.
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Repair critically damaged or corrupted RAW/LOG/HDR videos from professional cameras such as Blackmagic Design, RED Digital, ARRI, etc.
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Repairit has a quick and advanced scanning mode. You can use either depending on the level of corruption the video file has undergone.
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No limit to the number and size of the repairable videos.
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Repaired videos are more compatible with professional editing software such as DaVinci, Composer, Final Cut Pro, and Premiere Pro.
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Support Windows 11/10/8/7/Vista, Windows Server 2003/2008/2012/2016/2019/2022, and macOS 10.12~macOS 15.
A Detailed Guide to Fixing Sound Problems in Downloaded YouTube Videos – Repairit
Now that you know about the features of this tool, let’s fix the audio in YouTube does not work for downloaded videos with simple steps:
Step 1. To get on with the process, open this video repair toolbox on your computer and press the “Start” button to insert the video.

Step 2. As the video with the soundtrack issue is added to the tool, you need to click the “Repair” button to initiate the restoration.

Step 3. After successfully fixing the video, press the “Preview” option to review it. If you're satisfied, click the “Save” button to export the fixed video to your storage.

Repair No Sound Youtube Video Files
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Conclusion
In conclusion, the “sound won't work on YouTube” issue can arise due to various factors and disturb your viewing experience. Fortunately, there are simple solutions for mobile and browsers that can help you get rid of it.
If the issue occurs in downloaded videos, Repairit offers an efficient way to restore audio by repairing damaged files. With its advanced fixing features, you can get back to watching your favorite video.
FAQ
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Why am I getting a 'Playback error' on YouTube?
This can happen because of a poor network connection that prevents the content from streaming properly. Plus, the app may be facing some technical issues due to which you are experiencing this error. -
Why do I see “This video is unavailable” for some videos?
Some media content may have been deleted by its uploader, which is the reason you will see this error. Moreover, the uploader may have made that video restricted in your region. -
The YouTube app keeps crashing on my device; what should I do?
A media application may crash if it is running an outdated version that is no longer stable with the latest system updates. Besides, this issue can occur when the device is running low on storage.