Wondershare Repairit
Video Repair

Perfectly repair videos with various corruption issues in minutes.

  • Fix video issues like video playback error, video black screen, video blurry, etc.
  • Repair videos of 15+ different video formats, such as MP4, MOV, MKV, etc.
  • Advanced Repair mode for severely corrupted videos.
  • Support a wide range of storage media including cameras, SD cards, mobile phones, hard drives, etc.
video repair

7 Ways to Troubleshoot and Repair Video Playback Errors

Let’s explore some causes behind choppy video playback and discuss error types. After determining which error caused issues with your video, you can move on to the solutions below to make your video as good as new.

a video playback error

Part 1. Common Causes That Lead to Video Playback Errors

Video playback errors occur when a digital video player encounters difficulties in processing a video file or stream, leading to interruptions or inability to play the content. These errors can arise from a variety of issues including internet connectivity problems, outdated software, incompatible video formats, or server issues from the content provider's side. Understanding these errors is the first step in troubleshooting and resolving them to ensure a smooth viewing experience.

  • Video corruption – file damage or corruption can cause laggy and choppy video playback.
  • Codec incompatibility – your video player may not have the appropriate codecs to read and load your video, leading to the playback issue.
  • Operating system problems – if your OS needs an update or has other hiccups, it may reflect on your video playback experience.
  • Hardware issues – outdated drivers may be unable to load your videos correctly.
  • Incompatible media players – if your video player doesn’t support your video’s format and other elements, it may be unable to play it.

Part 2. Common Types of Video Playback Errors You May Encounter

Video playback errors can manifest in several ways. The most common include the following:

  • Choppy video playback – if you can’t load your video and some scenes glitch, it indicates a video error.
  • Video freezing – this error type manifests as a frozen screen. It can either be stuck on one image or be entirely black.
  • Artifacts – when you see many random colors and lines popping up on your screen, it is a tell-tale sign of video errors.
  • Resolution quality – if your video’s quality suddenly changes, you may be dealing with video errors.
  • Audio issues – the video and audio elements may be out of sync, a typical video playback error.
  • Video not playing – the inability to play videos is the most frustrating playback error.

Part 3. 7 Proven Methods to Fix Video Playback Errors Easily

Once you detect video errors, try the solutions below for an easy fix.

Method 1: Fix Corrupted Videos With Professional Video Repair Software

One of the best ways to fix any video playback error is to use third-party software like Wondershare Repairit. This tool can fix almost any issue with your media, including format incompatibility, audio sync, and video quality.

Thus, if you need a universal solution, use Wondershare Repairit. The best part is that you can use the Advanced Repair feature to improve your video’s quality.

  • Repair damaged videos with all levels of corruption, such as video not playing, playback errors, video no sound, out-of-sync video or audio, header corruption, flickering video, missing video codec, etc.

  • Repair videos of 18 different formats, including MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, FLV, MXF, KLV, INSV, M4V, WMV, MPEG, ASF, etc.

  • Repair damaged or corrupted videos caused by video compression, system crash, video format change, etc.

  • Repair critically damaged or corrupted videos available on SD cards, mobile phones, cameras, USB flash drives, etc.

  • Repairit has a quick and advanced scanning mode. You can use either depending on the level of corruption the video file has undergone.

  • No limit to the number and size of the corrupted videos.

  • Support Windows 11/10/8/7/Vista, Windows Server 2003/2008/2012/2016/2019/2022, and macOS 10.10~macOS 13.

Download Wondershare Repairit on your cpmputer and follow the steps below to eliminate the video playback issue:

Step 1: Open the program and click Add. Choose the video you wish to repair. You can also drag and drop your files into the interface.

adding the video

Step 2: Click Repair after adding the video.

starting the repair process

Step 3: Preview your files once the program finishes the process.

preview the repaired files

Step 4: If you like the outcome, click Save and choose where to store your video.

saving your video

Wondershare Repairit may be the perfect tool if you have multiple videos with the playback issue. It can fix them simultaneously to get all problems out of the way.

Method 2: Install the Latest Codecs


Codecs are software components that read your video’s content and synchronize video and audio elements. Moreover, they can help you control the video playback and get the best experience. If you use an outdated codec version, your video and audio quality may change, and you may experience more significant problems.

For instance, your videos may become choppy or even freeze. Installing or updating your codecs will depend on your media player. So, follow a tutorial that fits your player to get the latest codec version.

Method 3: Update Graphics Drivers

Graphics drivers can significantly impact your device’s performance. If you don’t update them regularly, you may experience issues with video playback and other performance factors.

Thus, update your drivers to improve their performance and fix your videos by following the guide below:

Step 1: Head to Device Manager.

opening device manager

Step 2: Find Display adapters and open the available options.

opening display adapters

Step 3: Right-click your graphics driver and click Update driver.

updating the driver

After that, restart your device to apply the changes.

Method 4: Repair Videos Using VLC

Although VLC is a media player, it can be a powerful tool if you are experiencing issues with video playback errors. This feature-packed program can solve corruption issues in just a few steps. Here’s how to do it:

Step 1: Open VLC and click Media.

Step 2: Select Convert/Save from the drop-down menu.

starting the repair process

Step 1: Click Add in the dialog box and choose your video.

adding the video

Step 2: Click the Convert/Save button.

Step 3: Head to the Profile section under Settings.

opening the profile option

Step 4: Choose the input codec and click Start.

start repairing

After that, VLC will start repairing your corrupted videos.

Method 5: Use a Windows Restore Point

If the playback issue appears after you have updated your operating system, you can restore the previous settings to make everything work again. You can do it with System Restore, a Windows utility storing backup copies of OS files and settings. Follow the guide below:

Step 1: Open the Control Panel.

opening the control panel

Step 2: Search for Recovery.

searching for recovery

Step 3: Click Open System Restore and follow the on-screen instructions.

starting system restore

After completing these steps, restart your device.

Method 6: Troubleshoot Videos on Windows

Windows has a built-in tool that lets you troubleshoot hardware and software. You can run it to check if everything works correctly with your videos and audio files. Here’s how to run the Video Playback Troubleshooter:

Step 1: Open the Control Panel.

Step 2: Search for Troubleshoot and click the Troubleshooting option.

opening the troubleshooter

Step 3: Select View all in the left sidebar.

view all

Step 4: Find Video Playback and click it.

finding the video playback troubleshooter

Step 5: Hit Next to continue.

starting the troubleshooter

Restart your PC once the program finishes scanning and troubleshooting video playback.

Method 7: Update Your Windows OS

An outdated Windows operating system can lead to numerous issues, including video playback. Therefore, update your Windows OS once you notice performance problems and playback errors on your computer. Here’s how to do it:

Step 1: Open Settings.

opening settings

Step 2: Click Update & Security.

opening updates and security

Step 3: Click Check for updates.

checking for updates

Step 4: Download an update if available.

This method should fix operating system errors leading to the video playback issue.

Method 8: Use a Different Media Player

Your media player may be causing the video playback error. That is the case when the application doesn’t support a particular video format. Instead of assuming something is happening with your video or computer, check the app and try another one.

You can try several applications to ensure they’re not the problem. If you still can’t play your video, it is time to go back to the methods above and fix the video playback issue.

Bonus Advice: How to Fix Corrupted Videos Online

If you don’t want to download fancy software on your computer and are looking for a powerful, reliable online tool to fix issues with your videos, we’ve got you covered. Wondershare Repairit offers an online tool to resolve any problems with your media, but the corrpted video should be smaller than 3 GB. It can help you in any situation, including audio sync, freezing, videos not playing, or other errors.

The best part is that it’s intuitive and beginner-friendly. Whether you’ve never repaired videos or are savvy in the field, you can quickly fix any video type and restore it to its former glory.

To use this tool, follow the steps below:

Step 1: Head to Wondershare Repairit Online Video Repair.

Step 2: Click Add and upload your video. You can also drag and drop videos to the platform.

adding the video

Step 3: Click Repair after adding the video.

repairing the video

Step 4: To preview your videos, click the Play icon next to them.

Step 5: If you like the outcome, click the Download icon and choose where to save your files.

downloading the repaired videos

The online version also offers batch repair so you can fix multiple videos simultaneously.


Being unable to play videos or having other playback issues can be annoying and frustrating. No matter what you do, the problem doesn’t go away.

You’ve come to the right place if you currently have a video with playback issues. The solutions above are the best to get your videos up and running again.

If you can’t identify the cause of your playback issue or want to fix several problems at once, you can use a trusted tool like Wondershare Repairit. It can fix all video troubles and even let you repair multiple videos simultaneously. It’s a universal solution for the best video experience.