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[Fixed] 5 Methods to Fix iPhone Videos Not Playing on Windows Issue

"I have transferred a few videos from my iPhone to the computer with Windows 10/11. But my computer cannot play the video and is continuously showing the message 'Windows Media Player cannot play the file' whenever it tries playing it."

Apple has very advanced and unique technology, but it is a well-known fact that it is not compatible with non-apple devices. If you are using an iPhone, you must capture pictures and videos with its amazing camera.

Sometimes, for some purpose, people tend to transfer their videos to a computer. If you are doing the same and cannot play videos on your PC, then do not worry. We have also encountered the same situation stating "iPhone video won’t play on PC," and the matter is normal and can have various reasons. But why do you have to worry when we are here to help you? Let's introduce you to the reasons for the problem and the solutions to get rid of this chaotic situation.

 Part 1. Root Reasons That Cause iPhone Videos Not Playing on Windows 10/11

If you have recently transferred your videos to your PC having Windows 10/11 and cannot play videos iPhone recorded, then do not worry because we have got you covered. In this section, we'll be identifying the problem, i.e., we will be discussing the reasons behind the problem. Switching to an iPhone-compatible video or media player can circumvent this problem.

It's worth examining the video file itself for corruption. Video corruption can result from various issues, like format differences, compression issues, or data transfer errors disrupting the smooth playback of iPhone videos on Windows, this corruption impacts the video's metadata or encoded data, making the video unreadable or unplayable on Windows media players.

iPhones typically utilize the HEVC (High Efficiency Video Coding) format for video recording, especially with recent models to ensure high-quality videos with smaller file sizes. However, if your Windows misses the necessary video codecs, it will lead to compatibility issues and playback failure.

The challenge of iPhone videos refusing to play on Windows stems from compatibility and codec issues. Primarily, if your media player lacks support for the iPhone video format, this can prevent playback.

Additionally, an outdated Windows Media Player might be at fault; ensuring it's updated could resolve the issue. Codec discrepancies are another common hurdle; if your PC lacks the necessary codecs to decode the iPhone video format, playback will be blocked.

Other potential issues include improper transfer methods of the video file from your iPhone to your PC, which can lead to file corruption or incomplete file transfer.

Other potential issues include improper transfer methods of the video file from your iPhone to your PC, which can lead to file corruption or incomplete file transfer.

Part 2. 5 Methods to Fix iPhone Videos Not Playing on Windows

Method 1: Repair the Corrupted Video

If you still cannot play iPhone video on Windows after trying the methods mentioned above, the video itself must get corrupted. Therefore, it is necessary to repair corrupted videos with professional video repair tool. You can repair corrupted video using software called Wondershare Repairit. It will repair your video like it was never corrupted, no matter how severely it was damaged. Let's see the process you will have to repeat to repair your video.

Step 1: Downloading the Software

Begin the magical process by downloading the software on your PC; after downloading, launch it to proceed.

Step 2: Add the Video

Click on the (+) button to add the video to the software. After clicking on it, browse to find the video and add after finding.

add your corrupted video.

Step 3: Start the repairing process.

After adding, click on the "Repair" option. The repairing process will start, and it will take a few moments. If repairing does not work successfully, then move on to step 4, i.e., Advanced Repair.

start repairing your video

Step 4: Preview and Save the video.

After completing the repair process, preview the video and save it to your PC's desired location.

save your repaired video

After saving, try opening repaired video. It will surely work this time.

Note: Severely videos need special attention, and for these kinds of videos, Wondershare Repairit has introduced the "Advanced Repair" option. You can add the sample video in this feature, but make sure the video has the same format as the original one.

If you just want to repair video online and your corrupted video is no more than 3GB, you can try the online version of Repairit Video Repair to repair corrupted video online in seconds.

Method 2: Download Video Codecs for your Windows 10/11

Codecs are necessary to play videos on your Windows 10/11. It compresses or decompresses the video and helps to play the video. In this method, we'll be telling you a procedure to download the codecs.

Step 1. Turn your PC on and open your Windows Media Player.

Step 2. Go to the option showing "Tools."

Step 3. Then from the further window, click on the "Options."

tap on options

Step 4. After this, click on the tab of "Player."

Step 5. Check the check box of "Automatic Updates." It will install codec enhancements automatically for you.

enable automatic updates

Installing these codecs will help you play the video on Windows Media Player, which Windows 10/11 could not play initially. Among some popular codecs are K-Lite Codec Pack, Media Player Video Codec Packs, X Codec Pack, and Shark007X Codec Pack.

Method 3: Try Updating Windows Media Player

When you are unable to play video, iPhone is transferred to your PC. The issue is not always with your video. It may appear because of your Windows media player. Sometimes updating Window Media Player’s setting solves the issue for you. Let’s see how you can do that.

Step 1. On your PC, click on the "Start" button.

Step 2. On the search bar, type "Features" and click on "Turn Windows Feature on or off."

Step 3. Expand these "Media features" from the screen and uncheck the "Windows Media Player."

Step 4. After this, click on "Ok."

uncheck windows media player option

Step 5. After this, restart your PC.

Step 6. Once the PC has restarted again, open "Turn Windows Feature on or off."

Step 7. Then expand the "Media Features" and check the "Window Media Player" check box again.

tick windows media player option

Step 8. Now restart the PC, and it will reinstall the Windows Media Player in its latest version.

Method 4: Try playing iPhone video with the help of Another Media Player

If your Windows Media Player cannot play the video that was initially played by iPhone Video Player, you must try using some other Windows Media Player. You can try the VLC media player because it supports nearly every format. To use it, follow the following steps.

Step 1. Download the VLC media player on your PC and install it.

Step 2. Now go to your iPhone video you want to play.

Step 3. Right-click on the video with the mouse. It will open options for you.

Step 4. Click on the option of "Open with" from the available options.

Step 5. Click on the "VLC media player."

play video with vlc

This will start playing our iPhone video with a VLC media player. You can download other media players too.

Method 5: Convert the format of your iPhone videos to another

You can try converting the iPhone video format, which is not playing on your Windows 10/11. But if you do not know about converting the format, this method will tell you all about it.

Step 1. Turn your PC on and open your VLC media player.

Step 2. Click on "Media" and then on "Convert" or "Save."

select convert or save option

Step 3. After this, click on "Add."

Step 4. Go to the video you want to convert and select it.

Step 5. Click on the "Convert" button.

Step 6. Now select the format you want to convert your video in the convert section.

Step 7. Now click on "Browse' to set the storage path for converted video.

Step 8. In the end, click on "Start" to convert the video.

start converting your video

Your video will be converted after repeating these steps. This process will answer all your doubts stating, "iPhone video won’t play."

Further Reading:
Here are the useful articles to help you.
1. Fix Blurry Videos on Facebook.
2. Effective Way to Fix Low-quality Images.
3. Easy Ways to Fix Video Lag Issue.


Due to the low compatibility of the iPhone with non-apple devices, most people cannot play videos iPhone usually plays. But the point is it is not a big deal. In this article, you are provided with multiple methods that will help you to play the video. Explore this method and get your way all cleared.

Even if your video is corrupted, and that is the reason behind the problem. Then you can repair it using Wondershare Repairit Software. You can follow the procedure and can repair your video on the go.