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whatsapp video format

WhatsApp Video Format: Your Ultimate Guide

Louie Morgan
Louie Morgan Originally published Mar 09, 24, updated Mar 21, 24

WhatsApp is a widely used messaging app today. But, knowing its video formats is key to using it fully. It is compatible with different video formats such as MP4, AVI, and MOV. Each format compresses the video differently, affecting its quality and size. So, understand these factors before sharing videos on WhatsApp.

Learn more about WhatsApp video format in this guide and troubleshooting tips to solve WhatsApp video issues.

In this article
    1. MP4 (H.264 codec)
    2. 3GP
    3. MOV
    4. AVI
    5. MKV
    1. Try Wondershare Repairit
    2. Check Network Connection
    3. Update WhatsApp
    4. Restart Device
    5. Check Storage Space
    6. Contact WhatsApp Support

Comprehending WhatsApp Video Formats

whatsapp video format

Knowing the video formats WhatsApp supports is key for best quality and easy sharing. WhatsApp mainly uses MP4, which works well on many devices due to its good compression and high-quality playback. While WhatsApp accepts AVI and MOV, these usually get converted to MP4 because it's smaller and more widely supported.

WhatsApp uses various methods to make video sharing more efficient. It uses codecs like H.264 and H.265 to shrink file sizes but keep video quality. This makes sharing videos easier, using less data and storage space.

Compression TechniqueDescription
Lossy Compression✅ Reduces file size by eliminating some data that is considered less important or redundant for human perception.
Lossless Compression✅ Reduces file size without losing any information.
JPEG✅ Lossy compression for images, commonly used for photographs and graphics.
WebP✅ Lossy and lossless compression format for videos, developed by Google.
Opus✅ Lossy audio compression codec optimized for speech and general audio.
AAC✅ Lossy audio compression format commonly used for music and other audio content.
Huffman Coding✅ Lossless data compression technique used in various file formats and protocols.
LZ77/LZ78✅ Lossless data compression algorithms widely used in applications such as DEFLATE, ZIP, and gzip.

List of WhatsApp Support Video Format

Here are the various video formats that WhatsApp supports for sharing and viewing within the app:

1. MP4 (H.264 codec)

MP4 is a widely used video container format that supports various audio and video codecs. H.264 is a popular video compression standard within the MP4 container, known for its efficiency in delivering high-quality video with relatively smaller file sizes.

2. 3GP

3GP (Third Generation Partnership Project) is a multimedia container format primarily designed for mobile phones. It's commonly used for saving videos captured on mobile devices due to its small file size and compatibility with mobile platforms.

3. MOV

MOV is a video container format developed by Apple and is commonly associated with QuickTime. It can contain various types of media data, including video, audio, and text. MOV files are often used on Apple devices and are supported on WhatsApp.

4. AVI

AVI (Audio Video Interleave) is a multimedia container format created by Microsoft. It can contain both audio and video data, but the video codec within the AVI file can vary. While AVI is not as commonly used as some other formats, WhatsApp does support it.

5. MKV

Matroska Video (MKV) is a free and open standard container format. It can hold many video, audio, picture, or subtitle tracks in one file. WhatsApp may support certain MKV files, although it might depend on the specific codec used within the MKV container.

Common WhatsApp Video Issues

WhatsApp users can sometimes encounter issues with video sharing and playback, such as glitches or corrupted files. Knowing how to solve these problems is crucial for a smooth experience. Here are the main issues:

  • Playback Issues: Videos might not play because the codec isn't compatible. Your device might not have enough resources, or there's a problem with the network.
  • Quality Degradation: Videos may lose quality during compression or conversion processes, affecting visual clarity.
  • File Corruption: WhatsApp videos can become damaged when you upload, download, or store them. It can cause playback problems or make the files unreachable.

How to Troubleshoot WhatsApp Video Issues

WhatsApp users often encounter glitches and errors while sending, receiving, or viewing videos. These problems can range from playback errors to file format compatibility issues. Understanding the common issues and their solutions can help you communicate smoothly through WhatsApp's video-sharing feature. Here are solutions to troubleshoot WhatsApp video file issues for seamless video-sharing experiences.

Method 1: Try Wondershare Repairit

Wondershare Repairit is a professional tool designed to repair corrupted video files, including those from WhatsApp. It employs advanced algorithms to analyze and fix various video issues, such as playback errors, file corruption, and audio-video synchronization problems.

Repairit is a useful tool for fixing WhatsApp video issues. It can repair damaged videos, fix playback errors, and correct audio-video sync issues. The software is user-friendly, making it accessible even to those who are not tech-savvy. All these features make Repairit a go-to solution for ensuring uninterrupted video communication on WhatsApp.

  • Repair damaged videos with all levels of corruption, such as video not playing, video no sound, out-of-sync video or audio, playback errors, header corruption, flickering video, missing video codec, etc.

  • Repair full HD, 4K, and 8K videos and support 18 popular formats, including MOV, MP4, M2TS, INSV, M4V, WMV, MPEG, ASF, etc.

  • Repair damaged or corrupted videos caused by video compression, system crash, video format change, etc.

  • Repair critically damaged or corrupted videos available on SD cards, mobile phones, cameras, USB flash drives, etc.

  • Repairit has a quick and advanced scanning mode. You can use either depending on the level of corruption the video file has undergone.

  • No limit to the number and size of the repairable videos.

  • Support Windows 11/10/8/7/Vista, Windows Server 2003/2008/2012/2016/2019/2022, and macOS 10.10~macOS 13.

Here are the steps on how to repair corrupted WhatsApp video files.

Step 1: Click on the +Add button within the Repairit interface to import the corrupted WhatsApp video file that you want to repair.

whatsapp video repair

Step 2: Once the video file is imported, click on the Repair button to initiate the repair process. Repairit will start analyzing the video file and attempt to fix any detected issues automatically.

whatsapp video repair

Step 3: If the repaired video plays correctly, you can proceed to save it to your desired location on your computer by clicking on the Save button.

whatsapp video repair
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Method 2: Check Network Connection

Make sure your internet connection is stable to avoid disruptions during playback. Poor network connectivity can result in buffering or failed video downloads.

  1. Open the Settings menu on your device. Navigate to the Wi-Fi section.
    wifi settings
  2. Make sure your device is Image nameed to a reliable Wi-Fi connection.
  3. If the connection is weak or unstable, try moving closer to the router or switching to a different network.
  4. Once you've established a stable connection, try playing the WhatsApp video again.

Method 3: Update WhatsApp

Outdated versions of WhatsApp may encounter compatibility issues with video playback. Ensure WhatsApp is updated to the latest version to fix bugs and enhance performance.

  1. Access the Google Play Store (for Android) or the App Store (for iOS) on your device.
  2. In the search bar, type WhatsApp and locate the WhatsApp Messenger app.
    whatsapp messenger
  3. If there's an update, you'll notice an Update button beside the app. Tap it to download and install the most recent version of WhatsApp.
    whatsapp update
  4. Once the update is complete, open WhatsApp and try playing the video again.

Method 4: Restart Device

Restart your device to clear temporary cache and resolve minor software glitches. It clears temporary cache and refreshes system processes, resolving glitches affecting video playback.

  1. Press and hold the power button or power button and volume down key (on newer device versions) on your device until the power options menu appears.
  2. Choose the Restart or Reboot selection from the menu.
    restart device
  3. Wait for your device to power off and then restart. Then, open WhatsApp and try playing the video again.

Method 5: Check Storage Space

Insufficient storage space on your device can prevent WhatsApp from saving and playing videos properly. Ensure sufficient storage space is available on your device for video downloads and playback.

  1. Open the settings menu on your device.
  2. Navigate to the Storage section.
    storage settings
  3. If storage space is low, consider deleting unnecessary files or apps to free up space.
  4. Once you've freed up sufficient storage space, try playing the WhatsApp video again.

Method 6: Contact WhatsApp Support

If issues persist, contact WhatsApp support for assistance and more troubleshooting tips. WhatsApp support can provide personalized assistance for your specific problem.

whatsapp support
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Understanding WhatsApp video formats is key for smooth chatting on the app. Knowing how to compress videos and fix problems can make your WhatsApp use better. With the right info and tools, sending videos on WhatsApp is easy and fun.


  • What are the best video formats for WhatsApp?
    The top video formats for WhatsApp are MP4, AVI, and MOV. MP4 is the most compatible and commonly used format on various devices and platforms. It provides a good mix of video quality and file size, which makes it great for sharing videos on WhatsApp.
  • How can I optimize video quality without increasing file size?
    Improving video quality without making the file size bigger can be done in various ways. You could select a higher resolution and bitrate that still works with WhatsApp's suggested settings. Also, using effective compression methods like H.264 or H.265 can keep the quality high while making the file size smaller.
  • What should I do if I encounter playback issues on WhatsApp?
    If you're having trouble playing videos on WhatsApp, try these steps. Make sure your internet is stable and fast enough for videos. You can also try closing and reopening WhatsApp or restarting your device to fix any short-term issues.
Louie Morgan
Louie Morgan Mar 21, 24
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Louie Morgan
Written by Louie Morgan
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