Wondershare Repairit
Video Repair

Perfectly repair videos with various corruption issues in minutes.

  • Fix video issues like video no sound, video black screen, video blurry, etc.
  • Repair videos of 15+ different video formats, such as MP4, MOV, MKV, etc.
  • Advanced Repair mode for severely corrupted videos.
  • Support a wide range of storage media including cameras, SD cards, mobile phones, hard drives, etc.
video repair

How to Fix Black Screen Issue When Playing Videos on Windows 10/11

"I can no longer watch any video files due to the black screen on laptop.  I get a black screen, but the audio still plays on Windows 10/11.  This is with .wmv, .avi, and .mpg files (I haven't tested other types).  I haven't installed anything or changed anything recently, so I'm not sure what made this suddenly happen. Since the problem started, I installed updated video drivers for my graphic card, but they didn't help." -An Internet User

Have you encountered a windows 10/11 black screen problem on your device?

Video and internet streaming have grown fashionable, and everyone is engaged in either playing games or watching videos on Netflix.

Your daily routine is disrupted when you have a black screen on a laptop, especially on Windows 10/11. This post will teach you how to resolve the black screen video issue on your Windows 10 PC using ten simple methods.

Part 1: Why, When I Play Videos, is the Screen Black?

The black screen on Windows 10 and the YouTube black screen are prevalent problems that must be resolved. These problems arise for a variety of causes, including:

Computer Reasons

  • Installing a Windows update and changing the browser settings in your browser.

  • Windows 10 black screen difficulties might be caused by a bad connection, browser cache files, or a hardware fault.

  • YouTube is being used illegally due to a missing codec.

  • A bug in the system was updated, and there was an issue with the graphics card driver.

  • The black screen is also caused by internet issues and Adobe Flash Player.

  • The video player is corrupt.

Video Reasons

  • Header issues, video data transfer errors, and video codec issues.

  • The video file is not fully downloaded.

  • The video file is not correctly copied.

  • The Video file is corrupted.

So, the problems can be both computer-related and video-related. After you have identified the reasons for the black screen problem, move on to the solutions.

Part 2: Fix Black Screen While Playing Videos on Laptop(for Downloaded Videos)

In this section, we will discuss ten solutions to fix the black screen error while playing downloaded videos on the laptop. 

Solution #1: Get out of the dark with Wondershare Repairit- Video Repair

Wondershare Repairit - Video Repair is a simple yet powerful video repair tool that can fix broken and damaged video files. The tool can fix jerky, unclear videos in a variety of formats. You may fix the videos in three simple steps and enjoy them once again.

Its important features include:

  • It supports MOV, MP4, M4V, M2TS, MKV, MTS, 3GP, AVI, FLV, and a long list of other formats.

  • Repair damaged videos with all levels of corruption, such as video black screen, video not playing, video no sound, playback errors, header corruption, etc.

  • Repair damaged or corrupted videos caused by video compression, system crash, video format change, etc.

  • Repair critically damaged or corrupted videos available on SD cards, mobile phones, cameras, USB flash drives, etc.

  • The application has two ways for repairing. The rapid function allows us to fix files immediately, while the advanced Mode is utilized for an in-depth examination.

  • No limit to the number and size of the repairable videos.

  • Support Windows 11/10/8/7/Vista, Windows Server 2003/2008/2012/2016/2019/2022, and macOS 10.10~macOS 13.

Step 1: Add corrupted video

Open Wondershare Repairit Video Repair, then select "Video Repair" from the menu and click "+Add" to upload the damaged videos.

add video

Step 2: Access the File Info and Start Repair

The following screen gives you access to the file's details. It provides the size as well as the date of production.

repair videos

To begin, click the Repair option after loading the corrupted video(s). A pop-up box will appear when the repair is complete, instructing you to save and preview the video. To save, click OK.

Step 3: Preview and Save the Video

Before you save the video, you must first watch it. You'll be able to see the finished result ahead of time. If you continue along the same path, your fixed video may fall into the abyss. To finish the procedure, save the file in a separate location.

preview and save videos

Optional: Advanced Repair(Optional for Severely Damaged Videos)

If you're not satisfied with the quick repair result, you can also use the "Advanced Repair" mode to repair severely damaged videos in a more professional way. Upload a sample video to verify that the file's codecs are being utilized to restore it. This sample file will be used as a guideline for completing the project.

For fixing damaged and corrupted videos, this is a basic yet powerful tool. Your video will be repaired to its former splendor in just a few simple steps.

If you do not want to download a software on your Laptop and your corrupted video is smaller than 3GB, you can try the online version of Repairit Video Repair

Solution #2: Use the VLC Media Player

When it comes to watching videos on Windows 10, this free media player is really prominent. It may also be used to fix corrupted videos in addition to video playback. The steps are as follows:

Step 1: Open VLC Media Player and go to Media > Convert/Save in the menu bar.


Step 2: Select the corrupted video by clicking Add and clicking the Convert/Save button.

add file

Step 3: Select the desired path and press Start.

start repair

Part 3: 9 Solutions to Fix Black Screen While Playing Videos in Browser (for Online Videos)

In Part 3, we will discuss ten solutions to fix the black screen issue while playing videos in your browser. 

Solution #1: Check your cables and connections

A bad internet or cables connection might cause the Windows 10 black screen. It would be best if you checked your cables and connections.

Refresh the link, and ensure that both ends of the video signal wire are properly connected. Check that the power button is turned on and that the monitor's power source is operating correctly. To solve the problem, try changing the ports.

Solution #2: Reset to default settings

Look for a section that reads Load defaults or Optimized defaults, or something similar. If something goes wrong, this will restore everything to its normal settings.

opyimized defaults

Solution #3: Optimize your startup applications

If you just get a black screen every now and then, you might want to try disabling certain starting programs and optimizing your boot.

AVG TuneUp is one of the greatest tools for this since it can switch off and sleep any non-essential apps.

speed up computer

The built-in Sleep Mode in AVG TuneUp conserves RAM and CPU power, giving you additional resources.

Solution #4: Reduction of the Hardware Acceleration

Any computer user can benefit from using hardware acceleration. The word relates to improving the performance of your computer.

Certain tasks become substantially quicker when hardware acceleration is enabled. As a consequence, apps and video games run more smoothly. You can try a reduction of the hardware acceleration to solve this problem.

Solution #5: Try a BIOS/UEFI reset and check the boot order

It organizes everything and allows the computer to run normally. This application has a unique user interface depending on the brand of your motherboard. The goal is to use the BIOS (or UEFI) program to load the default choices or optimized defaults.

To do so, restart your computer and open the BIOS (or UEFI) utility by pressing the specific key with regards to your motherboard. While booting, it will display the specific key, usually F2 or Delete).

Look for terms like Load Defaults or Optimized Defaults. After that, restart your computer.

The BIOS/UEFI also determines which media the PC should boot from. A hard disc, a recovery disc, a USB thumb drive (to install Windows), or even a floppy drive might be used. Make sure your hard drive is selected as the first boot device, which may be found under Boot Priority or First Boot Device.

boot device

Solution #6: Start Explorer.exe

Explorer.exe or Windows Explorer is the application that loads your desktop and all of its icons. You'll see a white pointer on a black screen if the app isn't loading. That indicates Windows Explorer isn't starting up automatically after login, as it should be. Here's how to make it right:

Step 1: To get started, press CTRL+ALT+DEL on your keyboard, then pick Task Manager (or CTRL+SHIFT+ESC if the other approach doesn't work).

Step 2: Select Create a new task from the File menu in Task Manager. Click OK after typing explorer.exe.


Your desktop will reappear.

Solution #7: Use The Safe Mode to Repair Black Screens

Windows Safe Mode starts your computer with the bare minimum of drivers and apps installed, preventing a black screen. Safe Mode implies that just Windows loads, and that's it, with no other applications or drivers interfering.

Step 1: To go into Safe Mode, open the Windows Repair environment program as described above. This time, select Startup Settings from the drop-down menu. If you don't see it right away, click See additional recovery options, then Startup Settings.

restart setting

Step 2: Restart the computer by pressing the Restart button. This screen will appear in a few moments. To start your computer in Safe Mode, press 5. (with networking options).

safe mode

Notes: This method can also be applied to fix html5 video file not found error.

Solution #8: Reinstall the display drivers

To delete and reinstall the display drivers, take the following steps.

Step 1: To begin, use the Windows + X keyboard shortcuts and select "Device manager."

Step 2: Locate the "Display Adapters" option and double-click it.

display adapters

Step 3: Click on update drivers.

update drivers

When the operation is finished, restart your computer as soon as possible. If the problem persists, it is recommended that you update your display drivers. The on-screen instructions will guide you through the rest of the process of upgrading the drivers.

Hopefully, your black screen error while playing videos on your laptop will be resolved by now by using these methods.

Time to Conclude

The problem of a black screen in the middle of a video could be quite frustrating. It has the ability to distract your attention completely. Whether the video was educational or entertaining, the disruption can be unpleasant. We discussed the causes of these problems as well as some solutions for resolving them in this post.

A black screen video issue can occur for a variety of reasons. Although computer-based solutions are effective, they do not address the issue of damaged movies. If your films have become corrupted as a result of the black screen, Wondershare Repairit is the only feasible remedy.