I have repaired my two exchange email accounts daily for the past week, and am still having this problem daily. Are there any other fixes that address the root problem in this error?
Working offline with an outlook OST file, can also sometimes comes up with an issue like the OST file cannot be opened in turn lowers the overall credibility and also keep your data at stake.
Following is an array of potential solutions that will fix the problem in outlook and you can carry on your work without any delay.
Insights about OST files:
Let’s crack the deal of information by making you familiar with the OST files. Being a product of Microsoft outlook, an OST file is referred to as the offline folder where users work freely without any hurdle created by limited or non-viable connection. Carry on working offline and you can synchronize the changes with the exchange server. But Below mentioned are some quick-fix solutions that can help you to sort out the outlook OST file that cannot be opened error in no time and let you proceed.
Depending on the type of account you have on outlook i.e. either an Exchange or IMAP account, this is going to tell, what type of information one can save on the OST file.
1- Exchange Account:
As a cache of data in your exchange account, the OST file tends to store:
- The mailbox data is said to be mail, calendar, contacts, tasks, notes, and journal folders.
- Some hidden items and other overhead as found in a pst-file.
- It stores the public folder favorites.
- It also carries the shared folders of additional mailboxes that are linked to your Exchange account.
2- IMAP account:
Compatible with Outlook 2013, 2016, 2019, and Office 365, the IMAP account uses the ost files to store the drafts, sent items, trash/deleted items, junk e-mail, calendar, contacts, tasks, notes, and journal.
Herein you will get to know that if you face an error like outlook OST cannot be opened, what exactly do you need to do to fix it in the first place.
How it works:
While working without running Exchange Server or disconnected, the MS outlook takes the benefit of making a precise copy of the client's mailbox on MS Exchange Server which is named Offline folders with OST augmentation for files. OST files are perfect duplicates of the mailbox organizers of a client on MS Exchange. The OST files provide a wide range of features like synchronizing the mailbox while working with the connection. The client can carry on editing and making changes to existing OST files on their devices because all the changes are going to be synchronized automatically. Changes can be effectively saved to online files by prompt send/get command.
So you got everything you need to know about OST files, now it’s time to move on to the core problem i.e. outlook cannot open the OST files.
Let’s just see why this outlook cannot open OST file error occurs.
When dealing with outlook OST cannot be opened, there must be some reasons behind this error. The following mentioned are some of the reasons that cause this error to pop up on the screen.
- The first reason behind this outlook cannot open the OST file is inappropriate or improper installation of the MS Outlook application. Any problem with installation will not allow the files to open smoothly.
- While you are using the outlook account, and abruptly or forcefully the outlook is terminated when the OST file is in use.
- Sometimes the problem is due to the issues in synchronization between the OST file and Exchange server.
- When the outlook Exchange server is deleted and now your OST file is left orphaned.
- Virus or malware infection can cause corruption or mild damage to the OST files.
- Oversizing is still an issue with OST files that causes an error i.e. outlook OST cannot be opened.
Have a look at each of the mentioned reasons, and see which one is causing an issue for you.
Once getting all the reasons, now move to the part of the solution for these reasons.
For using the OST files in Outlook and keeping working even in the offline mode, you first need to create an outlook profile. The auto account setup in outlook is the easiest and preferred way to create the profile. Following is the stepwise process to create the profile with an auto account set up in outlook.
Step 1: Start with navigating to the Windows Control Panel and select Mail in options. It will lead to a drop-down where you will select Show Profiles and in the next dialogue box, click on Add. Next, select New Profile and select the account type. Be it exchange account and click OK to proceed.
Step 2: On the Auto Account setup page, you need to enter your name, email id, and password linked to your mailbox. Click Next to continue.
Step 3: Outlook will start to configure your account and a dialogue box will appear in which you have to check the option of ‘Don’t ask me about this website again’. And at last, click Allow.
Step 4: A windows security dialogue box will appear where you have to enter your username along with the password and click Ok.
Step 5: Once done, outlook will discover your email account and end the configuration process. Click Finish to end up configuration.
Out of several ways to fix the outlook cannot open errors, one is to recover the navigation pane configuration file. When it is about recovering the navigation pane configuring file, it’s about a few seconds task. Here is a flow to show how it works.
Step 1: On your device, click on the Start menu.
Step 2: Select the Run command from the menu
Step 3: Type the command i.e. outlook.exe /resetnavpane in the dialogue box.
Step 4: Click OK and restart your device.
In just a minute, you are going to recover the navigation pane configuration file.
You can also rule out the outlook cannot open errors by using the method of turning off the compatibility mode. Follow the step mentioned below and you can turn off the compatibility mode in no time.
Step 1: Navigate to the Start menu and type outlook.exe in the search bar. Once opened, Right-click on the outlook.exe and select Properties.
Step 2: Click on the compatibility tab and clear the command i.e. ‘Run this program in compatibility mode for’ in the dialogue box.
Step 3: Click Ok and restart your computer.
Just follow these steps and let the process work with its flow.
If other reasons are not the cause of outlook cannot open errors, then it is possible that your outlook needs a more secure mode to open. Hence, starting an outlook in safe mode is also an option to skip these errors.
Step 1: Navigate to the Start button and click Run
Step 2: In the Run dialogue box, type Outlook.exe/safe
Step 3: Click OK to continue and your outlook will open in safe mode.
If your outlook is causing an issue like hanging on the loading profile, it may be due to two reasons i.e. processes working in task manager and outlook presence features.
Here mentioned are the steps for ruling out issues associated with both reasons.
1- Ending all the processes working in task manager:
Step 1: Start with a right-click on the taskbar and click on task manager
Step 2: In the tab of Processes, select all the office processes working
Step 3: Now for each process, click on End Task and repeat it for every process enlisted.
2- Disabling all the outlook presence features:
Step 1: Open outlook and in the main menu, select the option of Files, nextly click on Options and then click on People
Step 2: Here you have to uncheck all the checkboxes i.e. display online status next to the name and show user photographs when available
Step 3: Once done with unchecking all boxes, click OK and restart your outlook.
The problem is solved!
Using the Microsoft inbox repair tool is always helpful when the size of your OST file is larger. Hence, this is an efficient solution for Outlook cannot open OST file. Follow these steps:
Step 1: Always start when the outlook is closed
Step 2: Enable the Show Hidden Files and Folders option to proceed. Navigate to Start and select the Control panel. Next, click the option of File explorer options, it will head to the View tab. Check the box to show hidden files and folders in advanced options.
Step 3: Now browse the location where Microsoft Office is installed on your device. Nextly, locate the scanpxt.exe.
Step 4: Once searched, click on Scanpxt.exe to open the program
Step 5: Select the corrupted OST file
Step 6: Once selected, click Start to initiate the scan. If there exists any error or corruption, click Repair and then OK to continue.
Talking about the errors associated with the office products and in solutions not discussing the Stellar Repair, is not it? Stellar Repair for Outlook is always a viable repairing software for office products.
Providing a wide range of features, the stellar repair for outlook is amazing in its functionality. Below is the list of facilities, it provides to its users:
- It helps to repair corrupt Outlook PST/OST including encrypted PSTs with 100% precision
- It facilitates the recovery of emails, attachments, notes, journals, tasks, contacts & calendars
- It also recovers the deleted emails with an option to save them along with the repaired PST
- Provides an option of saving mailbox items in multiple formats - PST, MSG, EML, HTML, and RTF
- It supports Outlook 2019, 2016, 2013, 2010, 2007, and older versions with complete functionality
Proving to be the best option as outlook repairing software, here is the demo of steps with which it repairs the corrupted file, be it PST or OST.
Here are the steps for PST files.
Step 1: Start with downloading and installing the Stellar Repair for Outlook on your device.
Step 2: Select the option of Repair Mailbox in the main menu to repair the corrupted PST file.
Step 3: Once you have selected the corrupted file, click Repair.
Step 4: The software will start the process of scanning
Step 5: Once scanning and repairing are complete, lastly you need to save the repaired file on the desired location with the desired format.
Step 6: Click Save to continue and finish the process
And you are done.