Microsoft Outlook is the most common email client which is greatly used by most of the business, corporate as well as home users. While using Outlook, a common error with error code 0x80004005 occurs which is frustrating as it does not allow you to open the received emails.
This article outlines the causes of Outlook error 0x80004005 and also the methods to resolve the error in Methods to resolve MS Outlook Error 0x80004005 in Outlook 2016/2013/2010.
1. Script Blocked by an Anti-virus
Many times, anti-viruses in your PC can easily spot harmful code in an application even if it is clean. And with their feature of script blocking, your antivirus may block some scripts working on Outlook. This can appear in an error code 0x80004005.
2. Malware Attacks
Malware Attacks on the Outlook files can be one of the main reasons to stop the scripts to run correctly and be the main reason for outlook error 0x80004005.
3. Missing or Corrupted Registry Keys
Registry Keys are those which store settings, hardware devices and software programs, user preferences, and most important OS configurations. For an Outlook error 0x80004005 to come, it is enough if these keys get affected by any damage thereby hampering the functioning of Outlook.
1. Uninstall Norton Antivirus
Like any other antivirus available, Norton antivirus also has the script blocking feature which may cause the MS Outlook error 0x80004005 in Outlook 2016/3013/2010. To avoid such error it is recommended to uninstall Norton Antivirus from your system.
Follow the below steps to uninstall Norton Antivirus:
Step 1: To begin with, use the Start menu of your Windows PC and go to "Control Panel".
Step 2: Choose "Programs" after that.
Step 3: Now, hit on "Programs and Features".
Step 4: In the list displayed, you can select "Norton Security" software.
Step 5: Subsequently, click on the "Uninstall/Remove" button.
Step 6: Once this is done, a "User Account Control" window will appear where you need to click "Yes".
Step 7: After clicking, you can go along with the on-screen instructions. Wait until the uninstaller does its job.
Step 8: After uninstalling it, restart your computer for the changes to reflect.
2. Disable the Script Blocking feature in Norton Antivirus
If you don't want to uninstall Norton antivirus from your system and want the Outlook error 0x80004005, not to trouble, you can do it by disabling the script blocking feature in Norton Antivirus. This can be done by following the below steps:
Begin with launching the Norton Antivirus program in your system.
Hit on "Options" right after that.
In the window displayed, select "Script Blocking" under "System" on the left panel.
Now, simply unselect the "Enable Script blocking" option and click on "OK".
3. Disable the New-Mail Notification Feature in MS Outlook
As the Outlook error 0x80004005 occurs while receiving email, you can disable the New-mail notification in Outlook such that the error doesn't occur. We are demonstrating the steps for outlook 2016. Follow the below steps:
Step 1: In Outlook, open the "File" menu, and from the drop-down, select "Options".
Step 2: In the "Outlook Options", Go to the "Mail" tab.
Step 3: Simply uncheck the "Display a Desktop Alert" option given in the "Message arrival" section.
4. Scan your system for Virus infections
As malware or virus attacks affect the scripts of the applications on your computer. It is very important to scan your system for virus infections regularly. There are two ways to scan your computer for the virus which include:
Way 1: Launch your antivirus application in the system and got to scan and click on it for the entire system.
Way 2: Open Windows Explorer, right-click on the file or directory, and select scan to scan for viruses individually.
5. Clean the Registry
A registry is the Windows storage component that has all the information related to software and hardware installed on your computer. If any of the files are corrupted in the software, you can clean up the registry. But it is very important to note that before cleaning the registry you have to take the backup of all the files.
Follow the below steps to take backup and manually clean the registry:
Step 1: Click on "Start" to begin.
Step 2: Press "Windows+R" to open the Run dialog box.
Step 3: Type "Regedit" and click "OK".
Step 4: In "Registry Editor", open the "File" menu.
Step 5: In the drop-down, select "Identities".
Step 6: In the drop-down, select "Export".
Step 7: Save the Backup File.
Step 8: After the backup file gets saved, select the files that are harmful and delete them.
6. Create a new user account and delete your old one
This method can be followed if there is no big use with your old account because if you delete your old account all the mail preferences and settings will be deleted. If the error persists, you can create a new user account and access your outlook mail by following the below steps:
Step 1: Open Outlook at the outset and then select "File". Click on the "Add Account" option.
Step 2: In the next window, enter the details and password and click "Next".
Step 3: In the Next window, if prompted enter your password again and select "Ok" and then "Finish".
Step 4: To delete the old account, in "Account Settings", select the account you want to delete and click "Remove".
7. Repair PST File with the help of Professional PST Repair Tool
PST file is the outlook mail user file that contains important data like email contacts, attachments, calendars. As this data gets accumulated daily, the size of the PST files increases which affects the performance of Outlook and also leading to data loss.
If such a scenario arises, it leads to the Outlook error 0x80004005. To resolve these errors, Stellar Toolkit for Outlook offers the "Repair Mailbox" option to repair the damaged or corrupted PST files. It has a user-friendly interface that allows you to preview the file before saving it and easily import the file to Outlook to access all the mail items.
To repair the outlook PST file using "Stellar Toolkit" follow the below steps:
Step 1: Launch the Program
Launch "Stellar Toolkit for Outlook". The main interface is displayed as shown below:
Step 2: Add the PST File
On the Right-hand pane, click "Repair Mailbox" and click on "Browse" to select the PST file from the desired location and click "Repair".
Step 3: Repair the PST File
Once the process of Repair starts, the progress will be displayed showing the progress of the ongoing scanning process. Once the repair is completed, all the recovered PST files will be displayed on the left pane.
Step 4: Preview and Save the Repaired File
Once the Recovered PST files are received, you can click on the file and preview it. After the preview and if it is the desired file, you can save the file by clicking on "Save Repaired File" under Home.
Stellar allows you to save your files in PST, EML, MSG, RTF, PDF, and HTML formats. You can also save your file by selecting your desired location on the computer.
Once the file is saved, a dialog box is displayed showing that the repaired files are saved at your desired location.
The Bottom Line
This article outlined the process to be followed when we receive Outlook error code 0x80004005 in Outlook 2016/2013/2010. It is frustrating and disappointing when you lose all your outlook mail configurations, contacts, files, etc.
You can be stress-free using the "Stellar Toolkit for Outlook" as it is the easy to use and user friendly software that helps you to repair the PST files without any technical assistance. Follow the above-mentioned steps and get back all your lost mail data.