5 Methods | How to Fix Outlook Error 0x800ccc0d?

A while back, when I was trying to set up my Outlook email account, I got an unexpected error instead. The server error 0x800ccc0d on Outlook kept dropping and stopped me from accessing my emails or setting up my account.

Even though the Outlook Error 0x800ccc0d is mostly related to an inaccessible server, some changed settings in the account can also cause it. Thankfully, I was able to fix the Outlook 0x800ccc0d error – and so can you, after going through these tried and tested solutions.

fix outlook error 0x800ccc0d

Part 1: What is the 0x800ccc0d Error in Outlook?

You might already know that in order to access your email account on Outlook, the application needs to maintain a constant and secure connection with the server. Now, in case your server is down, or your account can’t reach it, then Outlook displays the 0x800ccc0d error prompt instead.

outlook error 0x800ccc0d

The 0x800ccc0d error in Outlook 2016, 2013, 2010, or any other version is mostly depicted in the same way. It states that “The host/server could not be found” and your account can’t be accessed anymore.

Part 2: What Can Cause the Outlook Error 0x800ccc0d?

Even though it is tough to pinpoint a single reason for getting the 0x800ccc0d error in Outlook, it can be caused due to the following reasons:

  • Network Issue: In most cases, the 0x800ccc0d Windows Live Mail error occurs when our system is not connected to a stable network.

  • Account Settings: Besides that, this Outlook error can also happen if there is an issue with the overall settings of your email account.

  • Firewall Error: At times, the inbuilt firewall or anti-malware tool can also block certain network ports that are needed by Outlook to function properly.

  • Registry Problem: The Outlook registry could be outdated, damaged, or have some missing components.

  • Other Reasons: The Outlook Error 0x800ccc0d can also take place due to a corrupt user profile, damaged PST files, or a conflict with any other third-party application.

Part 3: How to Fix the Outlook Error 0x800ccc0d in 5 Different Ways?

Now when you know the common reasons for getting the Outlook or Windows Live Mail Error 0x800ccc0d, let’s diagnose this issue by following these expert suggestions:

Solution 1: Make Sure you are Connected to a Stable Network

The most common reason for getting the Outlook 0x800ccc0d error is having no or an unstable internet connection on your system. For instance, if Outlook can’t reach out to your mailing server, then it would display the 0x800ccc0d error prompt instead.

To fix this, you first need to click on the network icon from the taskbar and check if you are connected to a stable internet connection or not. Besides that, you can also check your router to ensure it is working properly.

If you think there is an internal problem with your Windows PC, then you can go to its Settings > Update & Security > Troubleshoot. From here, you can go to the Additional Troubleshooters feature and check issues with the internet connection of your system.

windows network troubleshooting

As a new wizard would be launched, you can simply follow a click-through process and fix all kinds of network-related issues with your system. Afterward, you can restart your system and launch Outlook to check if you still get the 0x800ccc0d error or not.

Solution 2: Check the Firewall Settings of your System

At times, the default or any third-party firewall settings can also block certain ports on your system that are needed by Outlook. Therefore, if an important port has been blocked, then you can get the 0x800ccc0d error on Outlook.

To fix this, you can just launch the Control Panel on your system and browse to its System and Security > Windows Defender Firewall > Allowed Applications.  From here, you need to make sure that the MS Outlook application is allowed by your system’s Firewall.

windows firewall exceptions

If not, then you can click on the “Change Settings” button from the top and manually add MS Outlook as an exception. Besides that, you can also go to the Windows Security feature on your system, visit the Firewall settings, and simply turn it off for a few minutes to check if it fixes the Outlook Error 0x800ccc0d or not.

windows disable firewall

Solution 3: Check the Saved Settings on MS Outlook

If you have recently changed some settings on Outlook or its email configuration has not been set up correctly, then you can encounter issues like Outlook Error 0x800ccc0d.

To troubleshoot this, you can just launch MS Outlook on your system and go to its Menu > File Account Settings. From here, you can choose to change your account’s settings and get all kinds of options related to the configured POP, IMAP, and SMPT settings.

outlook email settings

Here, you can manually check that all the details related to ports and networks are correctly entered. For instance, if you can’t send emails on Outlook, then you can go to its “Outgoing Server” tab and configure its SMTP settings correctly. Afterward, you can relaunch the application and check if you still get the 0x800ccc0d Outlook error or not.

Solution 4: Repair a Corrupt User Profile in Outlook

If you are using the same user profile on Outlook for a while now, then it can also get corrupted due to different reasons. Since this could be one of the major reasons for getting the Outlook Error 0x800ccc0d, you can try to fix it first.

To do that, you can use the inbuilt Outlook Repair Tool that is provided by Microsoft. You can find the “Scanpst.exe” file on Program Files > Microsoft Office > Office or Program Files (x86) > Microsoft Office > Office folders in the Windows (C:) drive.

locate scanpst in windows

As you would load the Scanpst.exe file, it will launch the Outlook Repair Tool on your Windows PC. You can now locate and load any corrupt PST file on your system, letting the application repair any issue with its user profile.

run windows outlook repair

After your PST file is repaired by the application, you can load it again, and resolve the Outlook Error 0x800ccc0d. Though, the application can only fix minor issues with your PST files, and you can follow the next solution to resolve more critical problems with it.

Solution 5: Repair a Corrupt PST File with Stellar Outlook Repair

As I have listed above, the Outlook Error 0x800ccc0dcan occur due to a corrupt or damaged PST file. To fix this, you can simply take the assistance of Stellar Outlook Repair that can repair all kinds of PST files that are corrupted under every possible scenario.

You can upload any PST file on Stellar Outlook Repair and restore your emails, attachments, contacts, and all the other related data. The application would even let you preview the results of the repaired PST file and can export your Outlook data to a preferred format like PST, PDF, EML, HTML, and so on.

Step 1: Load the PST File to Fix on Stellar Outlook Repair

To start with, you can just launch the Stellar Outlook Repair on your system and click on the “Select Outlook File” button from the toolbar. This will let you browse any corrupt PST file from your system and load it on the application.

stellar outlook repair load pst

Step 2: Wait as the Application would Fix your PST File

As you would click on the “Repair” button, the application will scan your PST file, and will take the needed measures to fix it. You can just wait for a while as the application would repair your PST file and displays the progress from an on-screen indicator.

 stellar outlook repair processing

Once the repairing process has been completed by Stellar Outlook Repair, you will be notified by the application.

stellar outlook repair process completed

Step 3: Preview the Results and Save your PST File

Now, on the native interface of Stellar Outlook Repair, you will get a preview of all existing data on your PST file that has been repaired. You can check the results from here and can click on the “Save As” button from the top to export it.

stellar outlook repair export file

Lastly, you can select a target format (like PST, EML, RTF, HTML, and more) in which you want to export your repaired Outlook data. After exporting your file, the application will let you know, so that you can access it without any issue.

stellar outlook repair file saved

By following these smart suggestions, you can easily fix the Outlook Error 0x800ccc0d or any other related issue with MS Outlook on your system.


I'm sure that the guide would have helped you know more about the Outlook Error 0x800ccc0dand why it is caused. Apart from discussing its common causes, I have also listed all the major ways to overcome the 0x800ccc0d Outlook error.

Ideally, you can diagnose the issue by resetting your network and checking your firewall settings. Besides that, you can also fix your user profile or can repair a corrupt PST file with a reliable tool like Stellar Outlook Repair.