Wondershare Repairit
Email Repair

Perfectly repair and recover corrupted Outlook PST & OST files.

  • Fix all Outlook Email issues on Windows and Mac in various scenarios.
  • One trick to fix corrupted PST & OST files in Outlook.
  • Restore Outlook Emails deleted for a long time and extract important Email messages, folders, calendars, etc.
  • Perfectly compatible with Windows & Mac devices.
email repair

How to Fix Hotmail is Not Working?

Do you get the message "Outlook Hotmail is not working"? Or do you have a problem receiving emails on Hotmail? Without a doubt, the situation can be stressful for you.

error when logging into outlook hotmail

Hotmail is a popular email service that allows users to communicate both personally and professionally. Users can use this email to send and receive emails quickly, as well as quickly recover their accounts.

In this post, you’ll get through the different solutions to address the outlook Hotmail not working issue.

Part 1: Why is Hotmail not working?

When you use Hotmail on multiple browsers, you get amazing mailing features. When you access it through Google Chrome, you will find a plethora of features that you will not find in any other browser. Many situations arise when Hotmail stops working on Chrome and displays an unwanted error.

There could be several reasons why your Hotmail account isn't functioning properly. Knowing about these issues will help you solve them more effectively.

Here are some common causes of my Hotmail Outlook account not working properly:

Reason 1: A server outage.

Reason 2: A problem with network connectivity.

Reason 3: Incorrect username and password.

Reason 4: Incorrect configuration.

Reason 5: Outdated Outlook version.

Part 2: Fix Outlook Hotmail Not Working Issue

Instruction 1: For Mac/Windows users

There might be a number of causes for Microsoft Outlook Hotmail not working properly. In this guide, we will discuss the fixes for the hotmail outlook not working issues that will be useful for you to learn.

Fix 1: Check the internet connection

Is your Hotmail Outlook down? The first thing you should check is your system's internet connection. Because if your system is not properly connected to the internet connection, you will undoubtedly encounter Hotmail not working properly. However, if your server and internet connection are working fine, proceed to the next fix.

Fix 2: Repair corrupted Outlook emails

There may be a problem with your email. To solve this issue, you can get help from professional tools such as Repairit for Email.

Repairit For Email

Your Outlook problem, "Hotmail outlook not working," may be fixed using Wondershare's Repairit for Emails. It helps the users by supporting both PST and OST file formats. The fixing technique is quick and easy.

To use Wondershare Repairit for Windows, follow these steps:

Step 1 Upload the emails you want to repair

Start the Repairit application on your Windows PC. On the interface, select the Select File option. Corrupt emails can now be uploaded. Select one or more emails; the choice is yours.

upload the file

After choosing a file, a popup window asking you to choose files from various locations will appear. A single email address or a list of email addresses can be entered. By selecting "Find," you can look for corrupt emails in various places or if you already know where they are.

add file for repair

Step 2 Start repairing the uploaded files

After you've inserted the emails, click the blue "Repair" button. In seconds, Repairit will quickly recover your corrupt emails.

start repairing the uploaded files

Step 3 Preview and save the fixed emails

After the repair process is complete, the left panel will show all of the fixed emails. Double-click on the email file to preview the contents and save it to a chosen location.

preview and save repaired files

Fix 3: Remove the Hotmail account and Add it again

The next thing you can do is remove the Hotmail account and add it again. It can help you in resolving the issue of your Hotmail not working appropriately.

Follow the instructions given below to fix the issue.

Step 1 Open the Outlook application and Go to File.

Then Account Settings and then click on Account Settings.

microsoft outlook account information menu

Step 2 Check out the hotmail email account, then click Remove.

microsoft outlook account setting window

Step 3 After the Outlook account is removed, again click on Add Accounts.

Now log in to your Hotmail Account again.

Instruction 2: For iPhone users

If Hotmail is not working properly on your iPhone, follow the below steps to remove your Hotmail account and add it again on Outlook.

Step 1 Open the Outlook application on your iPhone and go to Settings.

Navigate to Accounts & Password, and click on your Hotmail account.

microsoft outlook app setting iphone

Step 2 Click on Delete Account.

After this, go to settings, then Accounts, and Click on Add Account.

delete microsoft outlook account from iphone

Step 3 Fill in the account details to start using your Hotmail service back.

Instruction 3: For Android users

Step 1 Open the Outlook application on your android mobile.
Step 2 Click on account in the upper-left corner for the opening side pane.

Scroll down at the pane’s bottom left corner to open Settings.

click on microsoft outlook account on android

select microsoft outlook account on android

Step 3 Select your Hotmail Account in the account list. Tap delete account.

delete microsoft outlook account from android

Step 4 Confirm by tapping delete once more when prompted.

confirm deleting microsoft outlook account

Step 5 Your email account and all data are now deleted from the phone.

Now you can re-add it again.

Performing these steps on your device will help in resolving the problem of Hotmail not working. If not, try the other fix.

Fix 4: Update Your Outlook or Browser

You must check the app or browser version you are using to connect to Hotmail services. It can also be a reason that you are receiving a Hotmail not working error. An outdated version of the browser or the outlook app may bring on the issues.

You must update both your browser and the Outlook app to the most recent version in order to resolve this problem.

Therefore, simply visit the Microsoft Outlook Settings page and download the most recent version of Outlook. It will give you the advantage of uninterrupted services in the best way possible. Try it out.

Fix 5: Check Third-Party Apps

There may be a high chance that any unidentified security software you have installed on your computer is interfering with Hotmail. These applications may result in unwanted errors like Hotmail not functioning. You can use the Outlook app without experiencing any issues once you remove those third-party applications.

If a problem is caused by your browser extension, you can also momentarily disable it.

Open your Hotmail app after that to see if everything is operating as it should. If not, then try the next fix.

Fix 6: Temporarily Turn-off malware

The most likely cause of a Hotmail malfunction is the presence of an antivirus program. It's possible that the antivirus program you have running on your device has flagged your Hotmail account as malicious because it perceives it as a threat. In this situation, temporarily disable your antivirus software and see if Hotmail is affected favorably. If this solves your issue, ask your antivirus support to add Hotmail to its safelist.


Hotmail is a well-known app that users can use on a daily basis, but occasionally it may stop functioning in the middle. In conclusion, the six solutions listed above can fix the problem with “Hotmail Outlook not working properly”. Depending on your situation, you can try any of these fixes to resolve the Hotmail not working issue and resume using your email service for business or personal purposes.

However, if the issue persists even after trying these fixes, you can use a specialized solution like Wondershare Repairit for Email. It enables you to repair the issue with PST and OST files of your emails on Windows and Mac in various configurations.