"For the past 2 days, I've been trying to upload a video. The format is correct (MP4), it is only 8MB and 105MB and just over 1 minute. I can upload other videos fine but this one keeps getting stuck in processing."
A huge number of users have faced the same issues but Facebook does nothing to fix the issues. While there are huge chances that the cause of this error is from Facebook's servers, it could also be from your own end (i.e. slow internet connection or corrupt video). There are a few things to do in order to fix this error as explained in this article.
The following are the main causes of your video getting stuck in processing:
1. Poor Internet connection
Without a strong internet connection, your video will either take too long before it is completely uploaded; Depending on your browser/Facebook, your connection to Facebook might be broken after a browser or server timeout.
2. Broken/corrupt video
It is unclear how Facebook handles the video you uploaded but if your video is corrupt, servers —including Facebook, may run checks to ensure that the video, after being uploaded will be playable by users.
3. Facebook server errors
Facebook is not open-source software. The algorithms and codes running on its servers, handling user's video upload are unclear. Many have complained about their videos not getting uploaded, so this might as well be a bug in Facebook servers. There are a few workarounds (of the fault is from Facebook) at the end of the next section.
Facebook doesn't seem to be doing anything about this issue –irrespective of the fact that many users have complained. However, there are a few things to try if your video gets stuck during upload.
1. Check for the network connection
Browsers and Facebook may have connection timeouts. Downloads work differently from your normal surfing (i.e. just opening web pages). If you have a poor internet connection, your connection might be broken after some time (timeout). Go to your browser settings and find the connection timeout setting and see if you can modify it then try uploading your video again.
2. Convert video to another format
Facebook shows no error messages to users when uploading videos. If your video format is unsupported by Facebook, Facebook may fail silently.
To fix this error, consider using a video conversion tool or VLC to convert your video (on VLC go to Media > Convert) upload your video, and convert it.
3. Reinstall Facebook App on iPhone/Android or use browsers on PC
Uninstall and reinstall Facebook on your device. If there's an update for Facebook, update it. If the error is a result of a bug in an older version of Facebook, updating it might fix your issue. If you're currently using your mobile, you should consider using a PC to retry the upload.
4. Use Wondershare Repairit video repair tool
Facebook will not accept broken videos. If your videos get corrupted before uploading, then you can have a try with Wondershare Repairit software to fix your Facebook videos. Follow the simple steps below:
Step 1: Add the corrupted videos
Start the program on your PC. To get corrupted video files repaired, you may choose to add by selecting the Add button or "Add video and start repairing" option.
Step 2: Repair the videos
Once you have compiled all the corrupted videos, select the "Repair" menu to begin the process of repairing the files.
Step 3: Preview the videos
Repair is expected to take a while, and after this, a pop-up reminder notifies you of a successful operation. Then proceed to select the "Preview" option to preview the video.
Step 4: Advanced repair mode for severely corrupted video (optional)
For videos not successfully repaired due to the severe level of damage, kindly click on the "Advanced Repair" option.
Include a sample video, and proceed to repair it.
Step 5: Save the repaired video
The corrupted videos can now be stored on your PC after repair by selecting the "Save" button.
Still, stuck? What's next?
If you tried every method suggested above and your video is still stuck, here are a few more things to try. The methods suggested below have actually fixed this issue for many users. Please continue reading.
If none of the methods suggested above worked for you then the issue is definitely from Facebook's servers. Don't worry, here are a few working tricks to use.
Use a mobile phone.
Transfer the video from your computer to your phone and uploaded it from there. Once it is posted; Get on your computer, and add a thumbnail, title, etc. —everything you want to put in the video's description on Facebook.
NOTE! Do not refresh the page! It will take some time, depending on how strong your Internet connection is. If successful, you'll see a notification that your video was successfully uploaded.
Change your video's bitrate.
There are tools available either online or offline for changing video bitrate, Change your bitrate to something around 2000kbs on a 1080p 30fps video. After changing the bitrate, upload your video to Facebook. Once it is done uploading, next, click on the refresh button in the Video Library section of your Facebook page.
Check if the page is moderated.
Uploading a video to the comment section of a Facebook page that requires a moderator's authorization might also cause this error.
Convert your video to h264.
Another trick is to convert the video to h264 in a media encoder to make an MP4 file. You can Google "Convert video to h264 mp4" to find tools that can do this for you. Next, upload it to Facebook.
Want to upload videos faster to Facebook? Here are some tips.
1. Upload optimized videos.
2. Avoid heavy CPU usage during upload.
3. Use smaller videos.
Facebook video uploads getting stuck during upload may be your fault or Facebook's. It could get pretty annoying if your video file works perfectly fine and your connection is active – as it becomes more difficult to understand why exactly your video gets stuck. This article explained the various causes of this error; Workarounds and tricks for fixing the error.