See What Our Users Ask Frequently
Can I cancel my monthly or annual subscription?
Yes, of course, you can.
• 1-year subscription allows you to use this product for 1 year and renew if you're satisfied. You will receive an email notification 7 days prior to the end of the subscription, which will include instructions to either renew for another year or cancel the subscription.
• 1 month subscription allows you to use this product for 1 month and renew if you're satisfied. You will receive an email notification 7 days prior to the end of the subscription, which will include instructions to either continue the monthly subscription or cancel the subscription.
What's the difference among the three licenses - 1 month, 1 year and perpetual?
Wondershare provides 3 kinds of pricing plans in the time range.
When you buy the 1-month license, you are empowered with the monthly free use and updates.
When you opt for the 1-year license, you have the permission of free use and updates in 1 year.
If you don't need 1-month or 1-year license anymore, you can cancel the next subscription at any time.
For the perpetual license, you will get lifetime access to the version of the software you purchased the license for, including minor updates. However, this plan does not include future major versions of the software such as Repairit 2 to Repairit 3. Should a new version be released, you would need to purchase a new plan to access it.
What kind of videos can Wondershare Repairit fix?
Repairit can fix videos that are corrupted during shooting, recording, transferring, editing, converting, or processing. It supports popular videos formats, eg, MOV, MP4, M2TS, MKV, etc.
When should I use the advanced video repair function?
The “Advance Repair” option is for severe videos. If your video cannot be repaired through the “Quick Video Repair” process, it is advised you use “Advanced Repair”. Through it, you can also improve the video quality if you are not satisfied with the quick-repaired videos.