See What Our Users Ask Frequently
Can I cancel my monthly or annual subscription?
Yes, of course, you can.
• 1-year subscription allows you to use this product for 1 year and renew if you're satisfied. You will receive an email notification 7 days prior to the end of the subscription, which will include instructions to either renew for another year or cancel the subscription.
• 1 month subscription allows you to use this product for 1 month and renew if you're satisfied. You will receive an email notification 7 days prior to the end of the subscription, which will include instructions to either continue the monthly subscription or cancel the subscription.
What's the difference among the three licenses - 1 month, 1 year and perpetual?
Wondershare provides 3 kinds of pricing plans in the time range.
When you buy the 1-month license, you are empowered with the monthly free use and updates.
When you opt for the 1-year license, you have the permission of free use and updates in 1 year.
If you don't need 1-month or 1-year license anymore, you can cancel the next subscription at any time.
For the perpetual license, you will get lifetime access to the version of the software you purchased the license for, including minor updates. However, this plan does not include future major versions of the software such as Repairit 2 to Repairit 3. Should a new version be released, you would need to purchase a new plan to access it.
What kinds of corrupt files can I repair with Wondershare Repairit?
Wondershare Repairit can repair corrupt Word, Excel, Poerpoint and PDF files in three simple steps. The exact file formats include .pptx, .xlsx, .docx, .pdf and etc .
What if I cannot get my damaged files repaired?
When the repair for .pptx, .xlsx, .docx, .pdf files is failed, you can turn to our customer service department for help. But if the file format cannot be repaired in Wondershare Repairit, you can report to our Product Manager in the product report window.